Light up Shadow AI

Productiv’s AI Visibility feature gives you a live map of AI across your app portfolio, layered with usage context and risk flags so you can assess risk and take action.

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Dialpad Logo

Dialpad

Cloud-based communication platform that provides voice, video, and messaging services for businesses.

Usage IconOrganization usage

Overview IconOverview

Dialpad sees heavy Sales usage, with 80% of users active in the past 30 days. AI features are turned on by default across Departments, Contact Centers, and Coaching Teams. Your contract is registered through the United States.

Engaged users
108
Users with license
118
Contract value
$42,480
Renewal date
Oct 10, 2025

AI IconAI Features

Agentic Next-gen contact center solution with AI agents, assistants, coaching, and insights.
Chatbot Self-service AI Agent makes it easy to provide virtual customer assistance.
Summarization Supports calls, messages, and meetings with instant AI summaries and action items.

Includes call summaries, transcriptions, tagging, insights, and live coaching to improve outbound sales effectiveness.

Risk IconAssociated risk

Trains on your data Ai Training is enabled by default for companies in the US, CA, AU, and NZ, with the option to opt-out.

AI training is on by default in US and Canada. To minimize the risk of data exposure, you must opt out.

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ChatGPT Logo

ChatGPT

Conversational AI that engages in natural, human-like conversation to provide information and generate ideas.

Usage IconOrganization usage

Overview IconOverview

ChatGPT is used inconsistently across the org, with no contract tied to the app in Productiv. This raises the likelihood that free or unmanaged licenses are in use, potentially creating oversight and security risks.

Users logging in
76
Users with license
Contract value
Renewal date

AI IconAI Features

Agentic ChatGPT agent is an advanced AI assistant that can perform complex, multi-step online tasks on your behalf.
Chatbot Uses natural language processing to create humanlike conversational dialogue.
Summarization Can summarize articles, podcasts, presentations and more.

Supports web search, research, image, video generation, and coding to boost productivity across multiple workflows.

Risk IconAssociated risk

Not trained on your data ChatGPT Enterprise does not use business data to train or improve it’s AI models.

While ChatGPT doesn’t train on your data, depending on your tier and use, you could still face risks. These include data leakage, copyright infringement, faulty code, or hallucinations.

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Gong Logo

Gong

Revenue intelligence platform that uses AI to automatically record, transcribe, and analyze customer interactions

Usage IconOrganization usage

Overview IconOverview

Gong is widely adopted across Sales, Marketing, and Customer Success, with 70% user activity in the last 30 days. Its AI is fully embedded in the platform and cannot be separated from core product functionality.

Engaged users
144
Users with license
152
Contract value
$76,138
Renewal date
Feb 5, 2026

AI IconAI Features

Agentic Gong Agents automate workflows, uncover actionable insights, and enhance human expertise, helping teams achieve revenue growth, predictability, and productivity.
Summarization Gong Agents leverage full deal, account, and contact context to generate account briefs, follow-up emails, and more to improve pipeline conversion and accelerate sales cycles.

Captures and analyzes customer interactions, then delivers insights via AI agents to support effective sales cycles.

Risk IconAssociated risk

Not trained on your data Gong does not train any generative AI models using customer data.

Models don’t train on customer data, but agent overuse may lead to over-reliance and deal-impacting inaccuracies.

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Slack Logo

Slack

Messaging platform that helps your team stay connected and organized by bringing all your communication into one place.

Usage IconOrganization usage

Overview IconOverview

Slack is broadly used across your company, with 83% active users in the last 30 days. Renewals after August 17, 2025, will include Slack AI by default. Your next renewal is scheduled for September 15, 2025.

Engaged users
282
Users with license
295
Contract value
$47,490
Renewal date
Sep 15, 2025

AI IconAI Features

Agentic Update sales proposals, set team reminders, resolve IT issues, and so much more with always-on, action-taking AI agents in Slack.
Summarization With channel recaps, you can generate key highlights on any channel with a click and cut straight to what’s most important to you. While recaps take the work out of digging through a busy channel, thread summaries give you the gist of a long conversation, again with just a click.

Offers smarter search, call transcriptions, channel summaries, and agentic workflows to streamline communication.

Risk IconAssociated risk

Not trained on your data Customer data never leaves Slack-controlled infrastructure and is never used to train large language models (LLMs).

GenAI isn’t trained on customer data, but ML models are by default. Sensitive usage makes leaks potentially severe.

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Visualize your AI surface area

Productiv automatically scans your app portfolio to reveal exactly where and how AI is being used. Get the clarity you need to manage AI effectively.

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Prioritize based on real organizational usage

Productiv cuts through the noise, giving you AI visibility with crucial context. We show you who's using AI and how often, and highlight unapproved AI spend through contract and spend data.

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Review and respond

Productiv streamlines the review process. Use Productiv's data to run through your organization's security, privacy, and compliance process.

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Report on AI adoption and risk

Prove that you’ve got the AI rollout under control. With Productive, you get executive-level reporting on:

  • Which apps use AI
  • Which ones train on your data
  • What reviews have been completed

These reports demonstrate governance and progress, not just visibility.

Why it matters

AI is already in your stack. You just can't see it.

82% of enterprises have blind spots in tracking AI tools, making it impossible to keep their data and employees safe. Productiv exposes every AI-enabled app so you can scale innovation without the risk.

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Built for IT

Spot shadow AI instantly. See if it's using company data and give teams a safe, compliant way to adopt what they need.

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The data you need

Track usage, cost, and entitlements. Set policy, cut waste, and align your stack with business goals.

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Instantly useful

Turn the "no" team into the "know" team with portfolio-level reports and automated guardrails from day one.

Balance the risk and opportunity of AI

Adopting AI should never be a blind bet. Productiv helps you evaluate every AI capability based on inherent risk and business value.