shadow-ai-announcement-blog

Shadow AI is already here. Now you can actually see it.

by

by Molly Levy

Over the last year, nearly every SaaS vendor has shipped AI features into their products (often quietly), and each feature can have real implications for your company’s data.

IT is being asked to enable innovation with AI, measure adoption of AI, and manage the risk of AI…all at once. 

But there’s no standard way to get visibility and see where AI is showing up in your SaaS portfolio.

That’s why we built AI Visibility: a new capability inside Productiv that automatically uncovers where AI has been added, what kind of AI it is, and how it handles your data so IT has the data it needs to manage risk and continue enabling the organization.

AI visibility is the same problem as SaaS visibility, just a little bit harder.

SaaS visibility means being able to detect

  • What apps are your people using?
  • How many users per application?
  • What are you paying for each app?

…And then deciding if you’re getting value for your money.

AI visibility goes a layer deeper than detecting yes/no if you have an application, to keeping track of AI releases within that application.

Now you have to detect, app-by-app:

  • Were AI features added recently?
  • Did an app suddenly start training on your data?
  • Did a summarization app just add agentic capabilities?
  • Can you opt out?

…And then deciding if this changes your contract or risk posture.

Most IT teams will have their core enterprise applications handled, but it’s very difficult to track and review updates to an entire SaaS portfolio, until now. 

How Productiv gives you AI visibility

Productiv connects to your core systems—SSO, ERP, expenses, HRIS, and app engagement—and then enriches that data with our proprietary intelligence on AI features across the SaaS ecosystem. 

This includes:

  • Whether an app has shipped AI (even if they didn’t tell you)
  • What kind of AI it is (agentic / summarization / chatbot)
  • Does it train on your data? 

The result is visibility not just into your SaaS portfolio, but into the AI features within each app, and how those features might be interacting with your data.

  • No more going app by app trying to figure out what changed
  • No time wasted researching every new “AI-powered” feature
  • No more surprises from vendors that quietly turned on LLM access
  • And fewer layer 8 issues because your team isn’t left guessing what’s safe

AI Visibility enables you to…

  • Spot shadow AI in both approved and unapproved tools
  • Understand exposure by seeing which tools retain or train on your data
  • Take action fast by kicking off reviews or pulling reports
  • Show value by reporting responsible adoption to execs and the board

AI restarts SaaS maturity to zero

When we started Productiv, SaaS visibility didn’t exist. IT leaders were stuck trying to manage sprawling portfolios with spreadsheets and guesswork.

AI has created that same moment again.

With AI Visibility, we’re giving IT the clarity to lead, balancing risk and innovation, and enabling their orgs to adopt AI responsibly.

It’s a powerful reset. And we’re just getting started.

See AI Visibility in action →

About Productiv:

Productiv is the IT operating system to manage your entire SaaS ecosystem. It centralizes visibility into your tech stack, so CIOs and IT leaders can confidently set strategy, optimize renewals, and empower employees.