Greater visibility: Axon Case Study
Greater visibility: Axon Case Study
Axon gains greater visibility into their entire SaaS portfolio with Productiv
CHALLENGES
- Rapid growth prevented alignment on effective processes
- Siloed IT and procurement teams limited communication
- Limited visibility into their SaaS portfolio
RESULTS
- $280K saved on a single contract renewal
- Stronger teamwork created alignment on mutual goals
- Ability to take action sooner with early talks around renewals
- Single pane of glass view into portfolio streamlined vendor negotiations
Axon is a global leader in public safety technology, dedicated to protecting life and building the future of public safety. They provide an integrated ecosystem of advanced hardware and cloud-based software, including TASER devices, body-worn and in-car cameras, digital evidence management, and real-time operations tools. Serving law enforcement, first responders, and a growing global customer base, Axon is driving innovation to create safer communities worldwide.
Why Axon chose Productiv
With Axon's rapid growth, they struggled to effectively manage their expanding portfolio of SaaS applications. Axon's IT team lacked clear visibility into the company's technology stack, creating two main problems: difficulty developing strategic SaaS plans, and challenges meeting financial targets during procurement. To address these issues, Axon aimed to improve their contract negotiation process through automation and better portfolio tracking. They wanted to reduce meeting time, gather more detailed data on app usage, and enable teams to handle renewal negotiations independently.
To overcome these obstacles, Axon leveraged Productiv’s SaaS Management Platform. Gaining clearer insights into application usage within their SaaS portfolio allowed them to boost collaboration between IT and procurement, reducing time spent on one-off audits. With these improvements, Axon was able to use Productiv to optimize their vendor management processes and lay a stronger foundation for further growth.
Improved collaboration between IT and procurement for strategic negotiations
Prior to Productiv, Axon’s IT and procurement teams operated with independent priorities, presenting opportunities for improvement around contract renewals and vendor negotiation strategies. By centralizing their entire SaaS portfolio in a single pane of glass, they were able to easily access SaaS usage data and vastly improve communication across teams.
To further streamline communication, Axon implemented Productiv’s 30-, 60-, and 90-day workflow notifications, allowing them to proactively schedule discussions with business units to review upcoming renewals. This proactive approach gave employees valuable time back and enabled them to address all renewals, not just the largest — and previously most time consuming — ones. As a result, Axon has been able to stay ahead of key deadlines, make more informed decisions, and achieve better negotiation outcomes.
Early action on renewals leads to immediate savings
Proactively addressing renewals, optimizing cross-team collaboration, and automating renewal discussions, allowed Axon to make significant financial strides. The improved insights Productiv offered dramatically improved visibility, planning, and collaboration between the teams, delivering considerable savings on renewals, including $280K on a single contract renewal. By gaining better visibility into contract details and by aligning IT and procurement, Axon was able to identify opportunities for cost savings and position themselves for continued success.
Looking ahead
Productiv has become an integral part of Axon’s SaaS management strategy. Moving forward, Axon plans to expand the platform’s use by empowering the finance team to utilize SaaS insights in the budgeting process. By incorporating SaaS usage data into budget planning, Axon aims to further optimize their spend and align on broader financial goals.
Axon is continuing to explore ways they can extend Productiv’s functionality beyond traditional SaaS management. By applying the platform’s usage data to non-software vendors, they hope to gain even more visibility into their entire vendor portfolio and drive additional cost savings across the organization. By continuing to leverage Productiv’s capability, Axon aims to continue improving collaboration, increasing visibility, and saving significant costs to achieve even greater efficiency and success in the future.
"I’m now able to have more intelligent conversations with stakeholders on what they have and how their contracts work. I don’t have to go combing through an agreement. It’s right there in front of me."