CRM ROI: What’s the Value of Your Customer Relationship Management Applications?
CRMs play a crucial role in organizations – they manage and organize all of your interactions with customers and leads. However, just because software is valuable for other firms doesn’t mean that you’re actually getting ROI on it. Additionally, calculating CRM ROI isn’t quite as simple as plugging figures into a formula – there are…
Read MoreWhat to Look Out For in a SaaS Agreement
Software companies create SaaS agreements to lay out their legal terms and conditions for customers using the software. However, these tools aren’t just beneficial for the provider. Subscribers should also understand the purpose of a SaaS agreement and be aware of the language that could impact the way they use their software investments. Let’s look…
Read MoreHow Data-Driven SaaS Contract Management Can Reduce Your Costs
Admit it: you’ve clicked the “I have read the Terms and Conditions” checkbox on a SaaS contract before without actually reading the terms and conditions. It’s become such a standard process that 91% of people steamroll this step and don’t give it a second glance. As an average consumer, your concerns stop once you click that box.…
Read More4 Questions with Mike Hamilton, Head of IT at Databricks
In today’s business landscape, one of the most critical roles of IT has become to manage the company’s ever-evolving list of software tools, particularly the ones that are now being offered as subscription services. But as the number of applications a company invests in continues to climb, managing the entire range of applications becomes more…
Read More4 Questions with Uber’s Shobhana Ahluwalia
Software as a service has significantly impacted the way companies operate, both in terms of how employees maintain productivity and in the entire role and function of the IT department. Today’s IT teams continue to focus on infrastructure and security, but they’re also tasked with preparing teams to become champions for technology. This is especially…
Read More3 Free Ways to do SaaS Management
When it comes to SaaS management, there are two methods you could use: If you have a limited budget, free is obviously more appealing. In this blog post, we’ll explore three free SaaS management methods, including their advantages and drawbacks. Free SaaS Management Methods There are three free SaaS management methods out there: Spreadsheets One…
Read MoreHow to Mitigate the Top 5 Risks of SaaS at Scale
There are many challenges and risks of scaling up your SaaS application and platforms. Learn more about SaaS risk management and how to mitigate them effectively.
Read More4 Questions with HashiCorp’s Head of IT
The software-as-a-service model is designed to make doing business easier. This may be true concerning the specific apps you use, but juggling multiple subscriptions can become a chore in itself. Without careful management, companies risk paying costly renewals for underutilized tools, paying for duplicate subscriptions, and not gaining the full productivity benefits of their software…
Read MoreAnnouncing vendor insights
Productiv is releasing vendor insights. This will allow you to roll up information on specific applications and review them on a vendor by vendor relationship.
Read MoreCustomer Success Chronicles: Productiv + Conga
I’ve had the pleasure of working with Conga over the past eight months as they’ve transitioned from their manual spreadsheet to Productiv for SaaS management. I’ve worked closely with Vinitha Jeevarathnam, IT Senior Program Manager, in on-boarding and training at Conga and recently caught up with her to share her perspective on modern SaaS management.…
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