It’s a new month and a new set of enhancements to Productiv. We’ve focused on moving more workflows from manual spreadsheets into Productiv and providing you with more ways to filter your view of app data. With these enhancements, we continue to improve Productiv as a single source of truth for you and your team.
Help Center
We’ve created a new way for you to learn how to use Productiv and seek self-service help, the Productiv Help Center. With the Help Center we cover the basics of how to use the product through documentation. We’re rapidly building out this experience for you and are adding articles weekly.
Explore the Help Center at help.productiv.com or via link in the product left navigation.
Note: you must be logged in to view the Help Center!
Multi-instance visibility
With the new multi-instance visibility feature, you can now view aggregate data for an application across multiple instances or dive into a particular instance when analyzing feature usage, license spend, and collaboration between teams.
Read more about multi-instance visibility in the dedicated blog post or in the help center.
Custom app labels
Many of you have shared with us a number of processes that involve tracking app info in spreadsheets. While Productiv takes aim directly at managing your licenses, provisioning, and usage, we also recognize that there are a number of other attributes of apps that must be tracked that are unique to a given organization. We agree with you that tracking information in a spreadsheet is no way to run a world-class IT department at scale, or at least in a pain-free manner.
With this new feature, you can now add custom app labels into Productiv to track unique information about your applications alongside other app data. Our goal is to kill the spreadsheet and we hope this gives you one more reason to move away from them.
App approval status and rationale
You may be responsible for a large portfolio of apps, inclusive of IT-managed, business-unit-managed, and shadow IT. With the number of apps in the organization growing rapidly, do you sometimes struggle to keep track of which apps are approved for use at the company and the rationale for approving the use of the app?
With the new app approval status and rationale feature, you can now track these attributes directly in Productiv as a central source of truth with shared visibility across the organization. We hope this feature helps make your life a little easier and reduces your dependence on spreadsheets for tracking this information.
CCPA compliance certification
The California Consumer Privacy Act (CCPA) is an important compliance certification governing the data collection practices for consumers in California, including the right to know, the right to opt out, the right to deletion, and the right to equal service. Although the legislation technically applies only to California residents, given the size of the California market and the interconnected nature of the internet, most major companies that deal with consumer data are affected.
Enforcement of CCPA went into effect at the beginning of 2021. We understand that maintaining compliance and identifying systems that hold sensitive data is an arduous task for IT teams. With the new CCPA certification check, you can now easily identify whether an app is CCPA compliant alongside 6 other compliance certifications.
You’ll now have the visibility and insight into your SaaS portfolio to make better decisions about systems that hold consumer data. CCPA compliance combined with the app custom labels (see feature referenced earlier in this post) will allow you and your team to track the combination of CCPA certification and custom labels like “consumer data” or “PII data” for easy visibility and reporting.
Other updates
- Recommendations updates
- Recommendations for consumption-based licenses: Docusign envelopes
- Recommendations for activity-based licenses: Zoom Active Host
- Connector updates
- New connectors: Jira Server (On-Prem), Looker
- Connecting detected apps
- Discovered Apps updates
- Google social logins now detectable
- Bulk upload of App Contacts
- Customizable session duration